You may return goods of proper quality within 14 days of receipt, in line with Ukraine's consumer protection law and equivalent EU consumer protection rules.
Return conditions: the item must retain its original appearance, consumer properties, packaging, and tags. Proof of purchase is required (correspondence, payment receipt).
Defective goods (manufacturing defects) qualify for a free exchange or a full refund — the seller covers return shipping in this case.
Return shipping for goods of proper quality (e.g., "wrong color") is paid by the buyer, unless otherwise agreed.
To start a return, message us on WhatsApp with your order number — we'll confirm the process within the day.
Full terms are in the Terms of Sale.