Effective July 27, 2026
1.1. This document is an official public offer by Individual Entrepreneur (FOP) Pisareva Valeriia Eduardivna (EDRPOU/tax ID 3224220901, hereinafter the "Seller") to enter into a remote sale-purchase agreement on the terms set out below, in accordance with Ukraine's Civil Code (Art. 633, 641) and the Law of Ukraine "On Consumer Rights Protection".
1.2. Placing an order through the website, WhatsApp/Viber, or any other means of communication with the Seller constitutes full and unconditional acceptance of this offer by the Buyer.
2.1. The Seller agrees to transfer ownership of goods (Pognae-branded baby carriers, hipseats, and slings) to the Buyer, and the Buyer agrees to accept and pay for the goods under the terms of this agreement.
2.2. Product name, quantity, price, and specifications are defined on the website pages or agreed individually between the parties when placing an order.
3.1. Orders are placed through the website, by phone, or via messengers (WhatsApp, Viber, Telegram) listed in the "Contacts" section.
3.2. The Seller contacts the Buyer to confirm the order, product availability, and to agree on the method of payment and delivery.
4.1. Prices are listed on the website in euros (EUR) and may be changed by the Seller unilaterally; the price confirmed at the time of ordering remains fixed for that order.
4.2. Payment is made via one of the methods listed on the "Payment" page: bank card via WayForPay, bank transfer, PayPal, or, for Ukrainian citizens, funds from the state "7,000 UAH per child" support program (MCC 5641).
4.3. Full prepayment or partial prepayment (including a 500 UAH or 50% deposit) is possible, with the remaining balance due before or upon receipt of the goods.
5.1. Delivery is carried out by shipping companies or postal services within Ukraine, Germany, Spain, and other countries by arrangement.
5.2. Delivery costs are paid by the Buyer separately unless otherwise agreed. Delivery time depends on the destination country and chosen shipping method and is confirmed individually by the Seller.
6.1. The Seller must deliver goods of proper quality matching the website description and provide the Buyer with accurate product information.
6.2. The Buyer must pay for and accept the ordered goods in a timely manner.
7.1. The Buyer has the right to return goods of proper quality within 14 days of receipt, in accordance with the Law of Ukraine "On Consumer Rights Protection", provided the product's appearance, consumer properties, packaging, and proof of purchase are preserved.
7.2. Defective goods are subject to exchange or refund in accordance with applicable law.
7.3. Return shipping costs for non-defective goods are borne by the Buyer unless otherwise agreed.
8.1. The parties are liable for failure to perform or improper performance of this agreement in accordance with the applicable law of Ukraine.
8.2. The Seller is not liable for delivery delays caused by shipping companies, customs authorities, or force majeure.
9.1. The parties are released from liability for partial or complete failure to perform their obligations if this results from circumstances of insurmountable force (war, natural disaster, actions of government authorities, etc.).
10.1. By placing an order, the Buyer consents to the processing of their personal data in accordance with the Seller's Privacy Policy.
FOP Pisareva Valeriia Eduardivna
EDRPOU/Tax ID: 3224220901
Registered address: Ukraine, Kyiv, Volodymyr Ivasiuk Ave. 60, apt. 44
Phone: +380 97 947 04 06
Email: v.pisareva88@gmail.com
This document is a standard template for a public offer and does not constitute final legal advice. Before publishing, we recommend a legal review, particularly regarding the consumer-protection requirements of the delivery countries (Germany, Spain), which may differ from Ukrainian law.